Legalities, Rights, and Disclaimers
Sometimes things don’t go as planned. It happens so rarely, but with this out of the way, we both know the foundation of our agreements so we can successfully work through whatever arises.
Winter Wolf offers returns within two weeks of purchase date. The items must come back unworn and without damage or blemish. Condition of piece will be assessed by Cedric when received for refund. Depending on condition, a polish and restock fee may be applied up to 15%, with the remainder returned as store credit.
Refunds are not given for custom Totemic work design exclusively for the client. In the case of a concern, remedy is at the sole discretion of Cedric Clitheroe.
Deposits on custom work are not refundable and cover time and energy in the design process. Please enter this process with decisive clarity to maximize the result of our work together.
For returns or exchanges, the customer is responsible for return shipping.
This isn’t to say that the universe fits into a tidy box such as this. If you sincerely feel that a return of your investment is important, please don’t hesitate to contact me.
Any and all content created by me, including likeness of Cedric Clitheroe, and jewelry designs, are the property of Cedric Clitheroe. Use of this content will be expressly by permission.
Winter Wolf LLC operates the http://www.winterwolfjewelry.com/ website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Winter Wolf Jewelry website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.